Our Case Studies

STRATEGIC REVAMP & 5 YEARS PLAN FOR CORPORATE SUSTAINABILITY

Multi-billion International Corporation

CARBON NEUTRALITY

NATIONAL Non-for-profit Org

ESG GOVERNANCE, KPI SYSTEMS & REPORTING

Global Cleantech Solutions

ESG BASELINE & MATERIALITY ASSESSMENT

ENGINEERING SERVICES AND INDUSTRIAL EQUIPMENT SUPPLIER

GHG INTEGRATION & CLIMATE PLAN

IT Networks Management Software and Services

Strategic Revamp &
5 Years Plan for Corporate Sustainability

Multi-billion International Corporation

Automotive

❝You (CHS) have made an amazing impact on the company already, whether you realize it or not, and a lot of eyes have been opened thanks to your work. Thanks so much for your perseverance!❞
Leslie Q., VP, BRP
Global Corporate Communications

Background & Objective:

As the corporation is developing their new five-year plan, the Client wanted to seize the opportunity to revamp the existing sustainability program to elevate it to the strategic level. CHS was brought in to provide expertise on reviewing the objectives and corresponding KPIs from a multi-angle approach, and to solidify the corporate sustainability governance in order to enable continued performance improvement and engagement over time. 

Results:

  • Objectives & KPIs were adapted to set the Client on the right path to sustainability, considering inputs from multiple fronts: investors point-of-view (POV), industry benchmark, standards & frameworks, internal stakeholders, and enterprise risk management assessments
  • The revised governance structure enabled internal champions to have the right information at the right time, to prioritize actions directed at improving their Environmental, Social & Governance (ESG) performance and rating, and to quantify the Triple Bottom Line (TBL) results generated
  • Internal stakeholders, including management, now have a solid foundation and understanding of Sustainability as a Strategy, and the importance of embedding it at the strategic planning level to influence future business decisions

Key Take-away: 

CHS helped the Client to transition their sustainability program from traditional CSR to a more forward-looking and strategy-oriented sustainability role. A new language was adopted across the corporation to address sustainability at the core level. 

Carbon Neutrality

National Non-for-Profit Organization

Sports

❝Changing Habits Solutions provided solid expertise, always keeping pragmatic, client-focused and friendly approach. Our project required swift execution and Daniel made it all happen smoothly.❞
Sarah P., Director, Canadian Olympic Committee
Sport Business Sustainability

Background & Objective:

To be aligned with the organization’s commitment to contribute to the global efforts in addressing climate change, CHS was commissioned to help the Client assess its first carbon footprint in order to achieve carbon neutrality as part of the UN Sports for Climate Action Framework.

Results:

  • CHS produced the Client’s first ever greenhouse gas (GHG) inventory report, in which it defined the Client’s nation-wide organizational and operational boundaries, GHG inventory scopes and the roles and responsibilities (R&R) for information management going forward.
  • The GHG inventory report paved the grounds for future measurements, allowed the Client to set reduction goals and track progress within the scope of their organization, and compensate their remaining GHG emissions to achieve carbon neutrality.
  • The Client took action on climate change as part of the organization’s movement on sustainability, one of the three major pillars of their 2020 Agenda.

Key Take-away: 

The Client has been recognized as one of the climate leaders in its industry and was given the “Carbon Action Awards” as part of a global initiative which aims to recognize and accelerate effective climate action in the sports industry.

ESG Governance, KPI Systems & Reporting

Cleantech Solutions Company with Global Footprint

 Renewable Energy

❝As our company started its ESG reporting journey, Changing Habits Solutions helped us navigate the complexities of a company-wide ESG integration, which led to our metrics-backed ESG report. You can rely on their professionalism and knowledge to guide and support your organization every step of the way.❞
Carolyn H., Marketing & Communications Director, Xebec
Global HQ

Background & Objective:

The Client had completed their 1st ESG report in the previous year which provided a good overview of the company’s material issues. For the second report year, the Client needed help to set up processes to collect data and perform measurements of ESG metrics, and to establish the related governance. CHS was hired to manage the project and to produce the company’s 2nd ESG report.

Results:

  • Measuring: CHS conducted a high-level exercise to review material issues and translate them into relevant KPIs through a multi-angle approach: ESG questionnaires from investors and Clients, interviewed internal stakeholders, review of recognized standards and frameworks. From there, available KPIs, data gaps and reporting scope were identified in order to perform raw data collection (including but not limited to GHG inventory & calculations). A process mapping was then created to support future data collection.
  • Governance: A cross-functional ESG governance structure was established to support the monitoring and reporting of related issues, and to ensure the continuity of sustainability efforts and performance improvements. Works included organizing an ESG committee, performing individual interviews to select and engage all members, creating a charter with defined roles and responsibilities, and facilitating the initial meetings.      
  • Reporting: Following the KPI owner interviews and the data/KPI collection, CHS produced the company’s 2nd year ESG report which included relevant data and metrics.  

Key Take-away: 

A robust foundation of ESG metrics and processes was established with a limited initial scope to set the stage for a company-wide expansion to other global sites in the following year. This groundwork prepared the company for future integration onto digital reporting platforms, allowing them to further embed a sustainable development model that integrates economic growth with social and environmental responsibility at the core of their strategic decisions going forward.

Diversity, Equity & Inclusion (DEI) Roadmap & Deployment

Cleantech Solutions Company with Global Footprint

Renewable Energy

❝Diversity, equity, and inclusion are facilitated when you take the time to truly hear what experiences people are having. It needs to be a company wide initiative that every employee at the company has a stake in. As a COO, helping to create and foster the culture as an ally and leader is an important initial step. ❞
Jim V., COO, Xebec
Global HQ

Background & Objective:

During the client’s initial materiality assessment, questions on DEI arised from their main investor, key clients, board members and internal stakeholders. DEI related work had not been initiated and limited relevant data was available when CHS produced their ESG report, hence no quantified elements were included. However, the importance of DEI was mentioned throughout the report and highlighted as a main improvement focus for the following year by the ESG committee.

Results:

  • CHS reviewed current DEI related policies across the client’s global operations, performed groundwork for survey readiness and scope for company-wide application, facilitated a DEI statement creation workshop with individuals across functions and seniority, created a roadmap for their DEI program deployment, and facilitated a global data collection of gender diversity by employee category. We included these progress elements and data points in their subsequent ESG report.
  • CHS continued to support the client on their DEI journey with the creation of an employee education & engagement plan, generated DEI data collection surveys adapted to each jurisdiction, and planned a cross-functional team building activity to bring down silos. CHS also performed an industry-specific gender baseline assessment by seniority, leveraging data collected the year prior.

Key Take-away: 

These efforts established a solid DEI foundation, provided the client with new perspectives on how they could proactively address challenges and drive change from within, as well as defining a path to continue progressing on their DEI journey.

This was both a timely and critical reflection as DEI is one of the client’s priorities in terms of creating a more equal and inclusive workplace.

Net Zero Roadmap & GHG Inventory Report

Retail Investors Focused Fintech Company

Finance

Background & Objective:

In order to set the foundation and focus the client`s efforts, CHS was mandated to create its Net Zero roadmap, support the measurement of its baseline GHG emissions inventory according to the GHG protocol standard, identify reduction initiatives, generate a report, identify recognition options and provide recommendations for associated internal and external communications.

Results:

  • We created a Net Zero roadmap and provided high level explanation and guidance with actions and timeline for each step. For their baseline GHG emissions inventory, we solidified the scope, consolidation approach, identified data types and data gaps, supported the team on data collection and estimations where necessary, identified emission factors and performed the conversion to GHG emissions.
  • Given the nature of the client’s operations, its inventory measurement efforts were predominantly on Scope 3, including some estimates related to its cryptocurrency activities. We structured and wrote the data collection and estimation processes, created a tailored calculation tool and trained the internal team on its usage and maintenance in order for the client to become autonomous for future measurement and reporting.

Key Take-away: 

This work enabled the client to understand the components of GHG emissions measurements and reporting, gain internal expertise and tools to handle and improve on future calculations, and methods to engage their entire staff in contributing to their Net Zero journey in pragmatic ways.

GHG Emissions Baseline & Inventory Measurement

Industrial Equipment OEM with Global Footprint

Manufacturing

❝CHS's GHG advisory services transformed our company, empowering internal capabilities in carbon accounting for sustainable growth. CHS's expertise saved us over $150k in expenses and their deliverables were consistently of high-quality, on time and within budget. Their proactive approach ensured we got what we needed, exceeding expectations.❞
HSEQ / Operations Management

Background & Objective:

The client had already initiated ESG related work with the completion of their materiality assessment and the release of their first ESG report. With climate concerns identified as a top priority, CHS was mandated to assist in establishing a robust framework, methodology, and process for the client’s baseline GHG inventory while accounting for future growth. This multi-phase work encompasses its global manufacturing operations across 4 continents and 25+ sites.

Results:

  • Global GHG Inventory Action Plan: We commenced by assessing the company’s existing GHG inventory baseline and facilitating Board of Directors engagement. By clarifying the current state, scope, data collection process, and methodology, we addressed reporting gaps and standardized ongoing collection efforts. The outcome was a comprehensive GHG inventory action plan for global operations.
  • Company-wide GHG Inventory: In the subsequent phase, we developed a calculation tool and implemented mechanisms for data collection and conversion to GHG emissions (Scope 1 & 2) for their global operations. We established processes to bridge data gaps and enhance internal capabilities for managing and solidifying future GHG emissions measurement and reporting. 
  • Target Setting and Reduction Plan: In the third phase, we identified targets for GHG reduction pathways, facilitated the identification of reduction initiatives through site-specific workshops covering their global operations, supported the assessment of total estimated emissions reduction as well as financial returns, and created a tool and methodology to collect, quantify and prioritize initiatives on an ongoing basis.
  • ESG Platform Integration: The fourth phase focussed on supporting the client in selecting and transitioning to a software based data management system. This included identifying and vetting a list of carbon accounting platforms with the potential to expand from GHG to ESG-wide data management. CHS then assessed and facilitated the integration of data systems onto the selected ESG platform on time and on budget.

Key Take-away: 

The client now has a robust GHG inventory process and management system in place for future reporting. The implementation onto an ESG reporting platform empowers them to focus efforts on emissions reduction and long-term strategic climate planning.

ESG Baseline & Materiality Assessment

Engineering Services & Industrial Equipment Supplier

Industrial Machinery and Goods

❝We now have clarity on a sustainable course of action thanks to fresh insights about our processes and programmes, and we are eager to start working towards our objectives. Because we are putting out the fundamental strategies for our company’s future with sustainability.❞
Steve D., President & CEO, Laurentide Controls

Background & Objective:

The Company stands at the inception of their sustainability journey and is eager to integrate ESG considerations within their business model. CHS was hired to provide  insights into the processes, structure, and programs to reach such goals. Our work began with a comprehensive baseline and a materiality assessment, laying the grounds for the creation of an ESG integration roadmap.

Results:

  • Baseline Understanding: We began with stakeholder alignment of the Company’s ESG intentions and objectives. CHS further assessed the company’s existing policies, initiatives, and prior efforts which provided a foundation for the establishment of a comprehensive ESG governance structure.
  • Materiality Assessment: CHS performed a materiality assessment using a multi-angle approach that considered an industry benchmark, internationally recognized standards, and the result of the baseline assessment. We shortlisted relevant material issues and gathered key stakeholder input through a survey to prioritize the material topics.
  • ESG Integration Roadmap: CHS collaborated with the internal team to align on the key components of the high-level roadmap and create an action plan to set the stage for future ESG Reporting. Key components included KPI suggestions used to initiate the measuring and monitoring of their ESG performance, and guidance on sustainability integration for their products and services.

Key Take-away: 

The baseline determined that the Company’s ESG journey has a strong foundation of good governance and corporate culture to build on. Moreover, the result of the materiality assessment has offered a comprehensive perspective on the essential ESG topics for both the company and its stakeholders. This double materiality assessment enables the focus of future efforts with a pragmatic ESG integration action plan that will guide the company for the years to come.

GHG Integration & Climate Plan

IT Networks Management 

Software & IT Services

❝CHS’ guidance helped us focus our time and resources efficiently while making sure our efforts would gain internal traction. By enabling cross-functional collaboration with clear roles & responsibilities, our team members now see how their expertise contributes to the project's success and our management committee is now fully engaged. Without CHS, we wouldn't have achieved the timely and cost-effective delivery of these components. Ultimately, CHS’ integrated solution, merging consulting with an affordable GHG platform, proved essential for making climate an integral part of our company strategy going forward.❞
Senior Director, People and Culture

Background & Objective:

The Client hired CHS to solidify its GHG inventory measurement process, identify reduction initiatives and create an action plan. The primary objective was to strengthen the methodology and tools for measuring their GHG inventory by establishing a governance framework and optimizing internal processes, including the validation of historical data and integration onto a carbon accounting platform for future reporting. CHS then provided assistance in identifying reduction initiatives, setting reduction targets, and developing a comprehensive action plan.

Results:

  • GHG Inventory: The Client can now provide audit-ready GHG emissions to key stakeholders, including major clients and certifying bodies, ensuring efficient review and scoring. 
  • Platform Integration: Implementation onto a carbon accounting platform alongside internal sustainability team capability enhancement makes the Client autonomous in data collection, enabling them to focus on reduction strategies.
  • Reduction Initiatives Workshop: The identified reduction initiatives allow the team to prioritize, assign, and deploy projects based on emissions impact and financial returns.
  • Target Setting Guidance : Leadership alignment on a target scenario enables them to formalize their sustainability/ESG policy, driving tangible results and accountability.
  • Climate Action Plan: An executive-owned climate action plan, overseen by the ESG committee, enables expansion and quantification of sustainability initiatives’ deployment.
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Key Take-away: 

Having established a solid foundation with a structured GHG inventory in addition to executive support, the Client’s Climate Action Plan has shifted towards a more strategic and operationally focused approach. This evolution empowers the team with the capability and capacity to integrate new climate criteria into their daily decision-making processes.

Take a leap into sustainability, today

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